How much does shipping cost?
We offer an amazing flat rate shipping fee of only $9.99! That's right, this charge applies to your entire order, regardless of the quantity, product or size. A rural delivery surcharge of $20 is applied to remote addresses, due to the higher costs of delivering to rural areas. You will be notified if this applies to your shipment once your postal code is entered, and applies in every case for Nunavut, NWT, and the Yukon.
We also offer free shipping on all orders over $150. So load up your cart and save, we'll even ship to rural addresses for free with this offer!
Where does Posterjack ship to?
Posterjack.ca ships to anywhere in Canada. All shipping takes place through FedEx. If you'd like to have an order shipped within the USA, please visit our American website, Posterjack USA
Can I pick up my order?
If you live in the Greater Toronto Area, you can save some money and pick-up your order from our production facility at 90 Cawthra Ave (Keele & St. Clair). Just order online, choose the 'GTA Local Pick-Up' option in the shipping page during checkout, and we will contact you to make the arrangements to pickup your package when it is ready.
Is my package going to arrive in good condition?
All orders are packaged with our time-tested, super-tough packaging materials. Less than 1% of our packages are damaged. However, all of our shipments are fully insured, so should any damage occur during shipment, you are completely covered.
How long does it take you to produce my art?
The amount of time required to complete your order depends on the type of product.
All times listed are AVERAGE times. If we have a big rush of orders, it can take longer than the times listed.
Please bear in mind that each piece of art is a custom product that needs to be produced.
- Posters 1-2 Business Day
- Peel & Sticks 2-5 Business Days
- Fine Art Prints 2-4 Business Days
- Framed Photos 4-7 Business Days
- Barnwood Frames 3-7 Business Days
- Lacquer Frames 3-7 Business Days
- Loft Frames 3-7 Business Days
- Canvas Prints 5-7 Business Days
- Photoboards 5-7 Business Days
- Frameless Mounting 5-10 Business Days
- Metal Prints 7-10 Business Days
- Acrylic Prints 8-12 Business Days
- Gallery Boxes 8-12 Business Days
- Wood Prints 7-10 Business Days
- Acrylic Blocks 5-7 Business Days
- Woodstand Prints 3-5 Business Days
How long will it take until my package arrives?
Shipment time varies depending on your location in Canada. Posterjack is located in Toronto, so your shipping time will increase the further you are from our location. Below you will find the "ESTIMATED" Fedex shipping times for select locations. The delivery times are accurate for the majority of cities and towns. For remote locations in any province, up to 10 additional days may be required.
The actual delivery date for your order will be determined when we mail your package. You will receive an e-mail with a tracking code when your package is shipped so that you can monitor the progress of your shipment either online or by telephone. Please use the image below as a reference.
I need my package urgently, can Posterjack ship overnight?
Yes, we can ship your package overnight using Fedex Priority Express. This is overnight to all major centers, cities and towns and two days to all remote locations (weekends excluded). Just choose Fedex Priority Shipping in the shipping section of the checkout process. Please Note: This does not mean we can produce and ship your order the same day. Our normal production times still apply. The shipping will be "Priority Overnight" from the day we ship your package.
Can I change or cancel my order after it is placed, or combine separate orders?
Your custom order is submitted directly into our streamlined and efficient production process to ensure a high quality and fast service. We are unable to modify or cancel an order once it is placed. Separate orders cannot be combined for shipping.